Communication is an art.  Communication skills play a major role in one's work life.  It makes one known as a friendly, co-operative colleague or even otherwise.  At workplaces today, when we have to deal with people of different hierarchy, different roles, and moreover people from different cultural background, communication skill becomes still more critical.

So are you known as a grumpy boss, or a whining employee, or an insatiable client or inconsiderate and rude co-worker.  Instead of being frustrated and blaming everyone else for this, may be you should just step back and scrutinize how you are communicating with your team, superiors, subordinates or clients.

Communication skill, is not only possessing an excellent vocabulary and neutral accent.  It takes a lot more; body language, eye contact and most important is to be an attentive listener.  You would have to build the trust, for any relationship to work out fine; a collaborative team member, an apprehensive boss, or an amiable client to work with.

Here goes just the verbal communication, other type of communications would be covered in next couple of posts.  And so are the problems that we face during communicating and their resolutions(?).